Terms of Service

Welcome to Otic Ear Care. By accessing our website, booking an appointment, or using our services, you agree to comply with and be bound by the following Terms of Service.

1. Services Provided

Otic Ear Care offers specialized ear health consultations, microsuction ear wax removal, ear infection management, and foreign body extraction services. All clinical assessments and procedures are carried out by certified specialists.

2. Bookings, Cancellations & Fees

• Appointments: Appointments can be booked online or via phone. You agree to provide accurate information when registering.
• Cancellations: We require at least 24 hours notice for any cancellation or rescheduling. Late cancellations or missed appointments without notice may be subject to a fee.
• Fees: Prices for assessments and treatments are displayed on our transparent pricing page. Payment is due at the time of booking or immediately following your clinical procedure.

3. Medical Disclaimers

• General Information: Content on this website is for informational purposes only and does not constitute formal medical diagnosis or advice.
• Procedure Consent: Prior to any treatment (such as microsuction), you will be asked to complete a consent form outlining potential risks and expected outcomes.
• Referrals: If our clinical team identifies a condition requiring specialist medical care beyond our scope, we will advise you to consult your GP or visit an ENT specialist.

4. Limitation of Liability

To the maximum extent permitted by law, Otic Ear Care and its practitioners shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services, save for liability that cannot be excluded under applicable law.

5. Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which our primary clinic operates.